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As positive news of the COVID-19 pandemic begins to trickle through, it has become clear the hardships clinicians have endured these past few months will have long-lasting ramifications.

In describing what he hopes will become the compassionate “new normal,” Dr. Agarwal points to some of the lessons the pandemic has taught us—not just about treating the virus, but about organizing work in new ways—like telemedicine—contributing to physician well-being as well as good outcomes for patients.

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